Resident Resources

If you believe you are experiencing symptoms of COVID-19 such as fever, cough, and shortness of breath and would like more information, call the Prince Georges County Coronavirus hotline: (301) 883-6627. Please call 911 for medical emergencies. You can now text 911 in Prince George's County if you are experiencing a medical emergency that makes it difficult to speak over the phone.

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Visit the Prince Georges County Coronavirus (COVID-19) site for FAQs and guidance on best practices to minimize your risk.

COVID-19 Vaccines: Click here for information on COVID-19 vaccines and links to register for appointments. Anyone 12 and older is eligible to receive a free COVID-19 vaccine, regardless of immigration status or insurance coverage. 

COVID-19 Testing:
The COVID-19 testing site at the First United Methodist Church of Hyattsville, 6201 Belcrest Road, is offering free non-appointment testing on Mondays & Thursdays from 9 a.m. - 3 p.m., and Saturdays from 9 a.m. - 1 p.m. Click here for more information.

Free Diaper Distributions: In a partnership with the Greater DC Diaper Bank, the City will be serving as a distribution point for of free diapers. Sign up for City notices in English or Spanish at www.hyattsville.org/notifyme to receive updates on future distribution dates. Families must provide proof of the child's date of birth at pick-up. This may include but is not limited to a birth certificate, insurance card, passport, immunization record, childcare bill or other document that includes the child's name and date of birth. For questions, call (301) 985-5000.

To locate other local diaper distribution events taking place, visit https://greaterdcdiaperbank.org/our-programs/diaperhubs/

Food Distributions: The City has a regular distribution of food boxes on Tuesdays at Driskell Park, 3911 Hamilton Street. Pick-up begins at 10 a.m. Both drive-through and walk-up options are available. Please wear masks and follow traffic directions on-site.

Find Food and Other Services: The Prince George's County Food Equity Council has a list of  food assistance resources during this crisis, and the County has created a new locator map to find the sites closest to you. To provide a safe environment, many meal distribution sites and food pantries have alternate hours. It's recommended that you call before visiting. You can also use  My PG Services to locate free or reduced cost services like medical care, job training, and more.

Rental Assistance: Prince George's County has Emergency Rental Assistance funds available for individuals financially impacted by COVID-19. Apply online at hcd.mypgc.us and click Emergency Rental Assistance. The website also lists 8 non-profit organizations throughout the County available to assist with completing your application free of charge.

Find A Job:
Employ Prince George's (EPG) is dedicated to helping those unemployed during this crisis seek new employment opportunities.

File for Unemployment: Visit the Maryland Division of Unemployment Insurance's BEACON One-Stop Application to file a claim for many unemployment benefit programs using a single application.

Request a Face Mask: The City has a limited supply of disposable face-masks available for residents. Pick-up is by appointment. Call (301)-985-5000.

Health Insurance Enrollment: Maryland's special health insurance enrollment period is extended. Eligible residents may opt-in to Medicaid or private health coverage plans through the Maryland Health Connection. To enroll go to MarylandHealthConnection.gov or call 1-855-642-8572.

Mental Health Resources: The stress of the pandemic can be overwhelming and seriously affect mental health. The Federal Substance Abuse and Mental Health Administration’s (SAMHSA) Disaster Distress Helpline provides 24/7 crisis counseling and support. Call 1-800-985-5990 or text TalkWithUs to 66746.

COVID-19 Funeral Assistance: Under the Coronavirus Response and Relief Supplemental Appropriations Act of 2021 and the American Rescue Plan Act of 2021, FEMA will provide financial assistance for COVID-19 related funeral expenses incurred after January 20, 2020. Learn more about eligibility and apply on the FEMA website.

Foreclosure Assistance: The Maryland Department of Labor’s (DLLR) Office of the Commissioner of Financial Regulation announced the extension of the moratorium on new residential foreclosures through June 30, 2021. Homeowners who are facing foreclosure or at risk of defaulting on their mortgage should contact the company where they send their monthly payments to request assistance. Homeowners can also call the Maryland HOPE hotline at 1-877-462-7555 for a referral to a nonprofit housing advocate. Additional information and resources about mortgage relief and foreclosure prevention can be found by visiting the DLLR department’s website.

Utility Assistance:
The Public Service Commission issued consumer protections around turn-off notices and extended payment plans. The Office of People's Counsel has summarized these rulings here. Find additional resources at:

Telephone & Internet Assistance:
Lifeline is a federal program that provides discounts for limited income consumers on their telephone and internet services.

Eligible households can apply for the Emergency Broadband Benefit Program (EBB). The temporary program will provide discounts off the cost of broadband service and equipment rentals, as well as laptops, desktops or tablet computer purchased from a participating broadband provider. Information and eligibility can be found here.

Fact vs. Myth: Rumors can easily circulate during a crisis. The Federal Emergency Management Agency has a website to help distinguish between rumors and facts in the Coronavirus pandemic.

For Seniors and those with health conditions

Older people and people of all ages with severe underlying health conditions like heart disease, lung disease and diabetes are at higher risk of developing serious COVID-19 illness. Senior citizens are encouraged to get vaccinated to protect themselves.

Transportation to Medical Appointments & Grocery Stores: The City’s free Call-A-Bus curbside pickup service to help seniors and residents with a disability get to medical appointments and grocery stores is available Mondays, Wednesdays, and Fridays. Appointments for medical visits can be made from 9 a.m. to noon and for grocery store visits and other appointments from 1 p.m. to 4:30 p.m. No more than four passengers can ride the bus at the same time. Passengers must wear also face coverings when entering, riding, and exiting the bus. To make a reservation or to learn more, please call City staff at (301) 985-5000

Senior Call Check Program: The Maryland State Department of Aging offers a free Senior Call Check Program that residents 65 years of age or older can use as a resource during the COVID-19 pandemic. Seniors can call toll-free 1-866-50-CHECK (1-866-502-0560) to register Monday-Friday 8am-5pm and Saturday 9am-3pm. The Call Check service will provide messages and updates regarding the COVID-19 pandemic.

Meals on Wheels: Seniors or individuals with a disability and cannot prepare food on their own can reach out to Meals on Wheels of College Park (which also serves Hyattsville). For $5 per day and up to 5 times per week, Meals on Wheels can deliver a hot lunch, dinner, and breakfast for the next morning. Hyattsville residents that meet income requirements may also qualify for free meals. To sign up or for more information, please call Meals on Wheels at (301) 474-1002 or call the City of Hyattsville’s Senior Coordinator, Beryl Johnson, at (301) 985-5058.


For Students and Parents

Visit the Prince Georges County Public Schools website for more information about school operations for the summer and fall. 

Resources from PG County Memorial Library SystemPGCMLS is offering a daily schedule of virtual activities for learners of all ages. Some branches have also begun offering in-person services. Visit their website for details.

Staying Active and Healthy: While children can contract COVID-19, many experience milder symptoms than adults. This makes them particularly dangerous, as they can spread the disease to more vulnerable populations without knowing. Children with underlying health conditions and respiratory issues can also become critically ill. Vaccines are now available for children ages 12-17.