Resident Resources

If you believe you are experiencing symptoms of COVID-19 such as fever, cough, and shortness of breath and would like more information, call the Prince Georges County Coronavirus hotline: (301) 883-6627. Please call 911 for medical emergencies. You can now text 911 in Prince George's County if you are experiencing a medical emergency that makes it difficult to speak over the phone.

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Visit the Prince Georges County Coronavirus (COVID-19) site for FAQs and guidance on best practices to minimize your risk.

COVID-19 Vaccines: Click here for information on COVID-19 vaccines and links to make appointments. Anyone 12 and older is eligible to receive a free COVID-19 vaccine, regardless of immigration status or insurance coverage. 

COVID-19 Testing:
The COVID-19 testing site at the First United Methodist Church of Hyattsville, 6201 Belcrest Road, is offering free non-appointment testing on Mondays & Thursdays from 9 a.m. - 3 p.m., and Saturdays from 9 a.m. - 1 p.m. Click here for more information.

Free Diaper Distributions: In a partnership with the Greater DC Diaper Bank, the City will be serving as a distribution point for free diapers. Sign up for City notices in English or Spanish at www.hyattsville.org/notifyme to receive updates on future distribution dates. Families must provide proof of the child's date of birth at pick-up. This may include but is not limited to a birth certificate, insurance card, passport, immunization record, childcare bill or other document that includes the child's name and date of birth. For questions, call (301) 985-5000.

To locate other local diaper distribution events taking place, visit https://greaterdcdiaperbank.org/our-programs/diaperhubs/

Food Distributions: The City has a regular distribution of food boxes on Tuesdays at Driskell Park, 3911 Hamilton Street. Pick-up begins at 10 a.m. Both drive-through and walk-up options are available. Please wear masks and follow traffic directions on-site.

Find Food and Other Services: The Prince George's County Food Equity Council has a list of  food assistance resources during this crisis, and the County has created a new locator map to find the sites closest to you. To provide a safe environment, many meal distribution sites and food pantries have alternate hours. It's recommended that you call before visiting. You can also use  My PG Services to locate free or reduced cost services like medical care, job training, and more.

Rental Assistance: Prince George's County has Emergency Rental Assistance funds available for individuals financially impacted by COVID-19. Apply online at hcd.mypgc.us and click Emergency Rental Assistance. You can also call the Rental Assistance Hotline at 301-883-6504. Additionally, the website lists 8 non-profit organizations throughout the County available to assist with completing your application free of charge. 

Find additional resources for resolving Tenant/Landlord disputes at www.princegeorgescountymd.gov/1337/Tenant-Resources.

Find A Job: Employ Prince George's (EPG) is dedicated to helping those unemployed during this crisis seek new employment opportunities.

File for Unemployment: Visit the Maryland Division of Unemployment Insurance's BEACON One-Stop Application to file a claim for many unemployment benefit programs using a single application.

Health Insurance Enrollment: Eligible residents may opt-in to Medicaid or private health coverage plans through the Maryland Health Connection. To enroll go to MarylandHealthConnection.gov or call 1-855-642-8572.

Prince George's County Health Connect Enrollment Program will open enrollment for private coverage starting on Nov 1, 2021 thru Jan 15, 2022 for plan year 2022.  

Community Crisis Services, Inc. (CCSI)CCSI provides information and referrals to assist community members in any type of crisis. Using a database of over 6,000 agencies and programs across the state, CCSI directs individuals facing a crisis to information and referrals. Call 211 to obtain information about:

  • Disability Services
  • Employment and Job Training
  • Food Pantries and Soup Kitchens
  • Housing and Homeless Services
  • Legal Aid
  • Mental Health
  • Rental Assistance
  • Senior Services
  • Substance Abuse
  • Utility Assistance
Mental Health Resources: The stress of the pandemic can be overwhelming and seriously affect mental health. The Federal Substance Abuse and Mental Health Administration’s (SAMHSA) Disaster Distress Helpline provides 24/7 crisis counseling and support. Call 1-800-985-5990 or text TalkWithUs to 66746.
  • National Suicide Prevention Lifeline:  800-273-8255
  • Prince George’s County Suicide Prevention Lifeline:  301-864-7130

Domestic Violence Hotline: 301-731-1203. A 24-hour crisis intervention hotline staffed by trained counselors who connect individuals and families in crisis with information, support, and referrals.

Homeless Hotline:  888-731-0999. The first point of contact for shelter placement in Prince George’s County, CCSI staff connect individuals and families to resources to stabilize difficult housing situations and emergency shelter.

Mobile Shower and Outreach Services: The Neighborhood Well meets the immediate needs of persons experiencing homelessness through outreach services and a new mobile shower trailer that will be located at First United Methodist Church of Hyattsville the 2nd and 4th Saturdays of each month. The mobile shower offers individuals access to a safe and welcoming place to bathe and groom. More information is available at www.theneighborhoodwell.org.

Foreclosure Assistance:Homeowners who are facing foreclosure or at risk of defaulting on their mortgage should contact the company where they send their monthly payments to request assistance. Homeowners can also call the Maryland HOPE hotline at 1-877-462-7555 for a referral to a nonprofit housing advocate. Additional information and resources about mortgage relief and foreclosure prevention can be found by visiting the DLLR department’s website.

Utility Assistance:
The Public Service Commission issued consumer protections around turn-off notices and extended payment plans. The Office of People's Counsel has summarized these rulings here. Find additional resources at:
WSSC is offering financial assistance to customers facing water shut-offs. Call WSSC’s Customer Service Advisors at 301-206-4001 or visit wsscwater.com/assistance.

Telephone & Internet Assistance:
Lifeline is a federal program that provides discounts for limited income consumers on their telephone and internet services.

Eligible households can apply for the Emergency Broadband Benefit Program (EBB). The temporary program will provide discounts off the cost of broadband service and equipment rentals, as well as laptops, desktops or tablet computer purchased from a participating broadband provider. Information and eligibility can be found here.

COVID-19 Funeral Assistance: Under the Coronavirus Response and Relief Supplemental Appropriations Act of 2021 and the American Rescue Plan Act of 2021, FEMA will provide financial assistance for COVID-19 related funeral expenses incurred after January 20, 2020. Learn more about eligibility and apply on the FEMA website.

Fact vs. Myth: Rumors can easily circulate during a crisis. The Federal Emergency Management Agency has a website to help distinguish between rumors and facts in the Coronavirus pandemic.

For Seniors and those with health conditions

Older people and people of all ages with severe underlying health conditions like heart disease, lung disease and diabetes are at higher risk of developing serious COVID-19 illness. Senior citizens are encouraged to get vaccinated to protect themselves.

Transportation to Medical Appointments & Grocery Stores: The City’s free Call-A-Bus curbside pickup service to help seniors and residents with a disability get to medical appointments and grocery stores is available Mondays, Wednesdays, and Fridays. Appointments for medical visits can be made from 9 a.m. to noon and for grocery store visits and other appointments from 1 p.m. to 4:30 p.m. No more than four passengers can ride the bus at the same time. Passengers must wear also face coverings when entering, riding, and exiting the bus. To make a reservation or to learn more, please call City staff at (301) 985-5000

Meals on Wheels: Seniors or individuals with a disability and cannot prepare food on their own can reach out to Meals on Wheels of College Park (which also serves Hyattsville). For $5 per day and up to 5 times per week, Meals on Wheels can deliver a hot lunch, dinner, and breakfast for the next morning. Hyattsville residents that meet income requirements may also qualify for free meals. To sign up or for more information, please call Meals on Wheels at (301) 474-1002 or call the City of Hyattsville’s Senior Coordinator, Beryl Johnson, at (301) 985-5058.


For Students and Parents

Visit the Prince Georges County Public Schools website for more information about school operations for the 2021-2022 school year. 

Resources from PG County Memorial Library SystemPGCMLS is offering a daily schedule of virtual activities for learners of all ages. Some branches have also begun offering in-person services. Visit their website for details.

Vaccines for children ages 12+:  Vaccines are now available for children ages 12-17. Visit our COVID-19 vaccine page for more information.