Accountability & Transparency

The Department proactively promotes agency accountability and transparency in the following ways:
  1. Implementing policies, procedures and strategies, that promote fair and impartial policing.
  2. Promoting clear guidance to our community members on how to make citizen comments, complaints and inquiries.
  3. Investing in training opportunities that promote cognizant understanding of implicit bias, fair and impartial policing and crisis intervention when interacting with individuals in a mental health crisis.
  4. Annual department and individual goal setting tied directly to community outreach and fair and impartial policing tactics.
  5. Providing the ability to access our CALEA Assessment & Accreditation Reports, Body Worn Video Camera Policy, and Police Department Annual Reports online for easy access.

We Want to Hear From You

If an officer or the agency has done something that you would like to commend us for, or if you were unhappy about the service you received please let us know by using the Commendation and Complaint Form below. If you would like to give more general feedback about an interaction you had with our Department, please use the survey link below. The Department produces an annual summary of all internal complaints.  Those summaries are available upon request to any citizen and all City employees.  Any such request must be made in writing to the Chief of Police.  Please be sure to let us know the year of the summary in which you are interested. 
Commendation & Complaint Form
Police Department Interaction Survey
Ecuesta de Relaciones con El Policía

Assessments of the Department

The Department has been continuously accredited since 1999 by the Commission on Accreditation for Law Enforcement Agencies. A link to the most recent assessment of the Department is below.
CALEA Final Assessment Report (2017)
CALEA Final Assessment Report (2014) 

Annual Reports

The Hyattsville City Police Department's Annual Reports are listed below:
2017 Annual Report 
2016 Annual Report
2015 Annual Report
2014 Annual Report
2013 Annual Report
2012 Annual Report
2011 Annual Report

Agency Policies

Click here to view the police department's General Orders Manual

Hyattsville Police Department's Progress on the President's Task Force on 21st Century Policing

Assessment Completed on 08/12/2016